Frequently Asked Questions

QUESTIONS AND ANSWERS

What services does Camellia Creek Landscape offer?

We provide a wide range of landscaping services, including:

• Landscape Installation
• Landscape Lighting
• Drainage Solutions
• Lawn and Garden Maintenance
• Yard Leveling
• Sod Installation

How long has Camellia Creek Landscape been in business?

Camellia Creek Landscape was founded in 2020 by Chris Yawn, who has nearly 30 years of industry experience.

Are you licensed and insured?

Yes, we are fully licensed by the Louisiana Horticulture Commission (license #4837) and fully insured, ensuring that all work is performed to the highest standards of safety and professionalism.

What areas do you serve?

We proudly serve Slidell and the entire Northshore and New Orleans and the surrounding areas. If you are unsure whether we cover your area, please contact us for confirmation.

How can I schedule a consultation?

You can schedule a consultation by calling us at (504) 240-8044 or emailing us at camelliacreeklandscape@gmail.com. Our customer support phone number is (985) 960-4063.

What should I expect during a consultation?

During the consultation, we will discuss your landscaping needs, preferences, and budget. We will also assess your outdoor space and provide recommendations and an estimate for the proposed work.

How do you ensure customer satisfaction?

Customer satisfaction is our top priority. We achieve this through clear communication, detailed planning, and executing each project with the highest level of craftsmanship. We also follow up after project completion to ensure you are satisfied with the results.

What types of materials do you use?

We use high-quality, durable materials that are suited to the specific requirements of each project. Our selections are based on functionality, aesthetics, and sustainability to ensure long-lasting and beautiful results.

How often should I schedule lawn and garden maintenance?

The frequency of maintenance depends on your specific needs and the type of landscaping you have. Generally, we recommend regular maintenance, which can be weekly, bi-weekly, or monthly, to keep your outdoor spaces in top condition.

Can you help with seasonal landscaping needs?

Yes, we offer seasonal landscaping services, including spring and fall clean-ups, planting, mulching, and preparation for winter. These services ensure your landscape remains healthy and attractive throughout the year.

What is the process for landscape installation?

Our landscape installation process involves:

1. Initial consultation to understand your needs and vision.
2. Detailed site assessment and layout planning.
3. Presentation of a comprehensive proposal and estimate.
4. Scheduling and execution of the installation work.
5. Final walkthrough and approval to ensure your satisfaction.

Do you offer warranties on your work?

Yes, we stand behind the quality of our work and offer warranties on our services. The specifics of the warranty depend on the type of service provided. Please contact us for detailed information regarding warranties.

How do I get a quote for my project?

To get a quote, please contact us to schedule a consultation. After assessing your needs and the scope of the project, we will provide a detailed estimate.

What payment methods do you accept?

We accept various payment methods, including credit cards, checks, and electronic transfers. We will provide detailed payment instructions once the project is agreed upon.

How can I stay updated with your latest projects and landscaping tips?

You can stay updated by visiting our blog, where we regularly post insights and tips for creating beautiful and functional outdoor spaces. You can also follow us on social media for the latest updates and project highlights.